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Privacy Policy

Last Update: February 1, 2017

Welcome to www.jnjconsumer.com.tr site! This site is owned by Johnson and Johnson Sıhhi Malzeme Sanayi ve Ticaret Limited Şirketi. This Privacy Policy is prepared to explain our practices regarding collecting, using and disclosing of information that you will send through this site. Please make sure that you have read our Privacy Policy completely before you use this site or send information through this site. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the site or Web property (including, for example, a mobile site or application) operated and controlled by us from which you are accessing this Privacy Policy (each, the “Site”). By providing your personal data to us or by using the Site, you agree to the terms and conditions of this Privacy Policy. This website is for users who reside in Turkey.

INFORMATION COLLECTION

Information You Provide

Some areas of the Site may ask you to submit your personal data in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as premium or other promotions). You will be informed what data is required and what data is optional.

We may combine the data you submit with other data we have collected from you, whether on- or offline, including, for example, your purchase history. We may also combine it with data we receive about you from other sources, such as affiliated companies of Johnson & Johnson, publicly available data sources (including information from your publicly available social media profiles), or other third parties.

Passive Information Collection and Use

As you navigate around the Site, certain information can be passively collected (that is, gathered without you actively providing the information), using various technologies. We and our third party service providers passively collect and use information in a variety of ways, including:

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (“MAC”) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Site through a mobile device.

Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Site. We also use cookies to recognize your computer or device, which makes your use of the Site easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Site usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Site. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Site. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit   http://www.allaboutcookies.org

Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Site, and collect and store information about your use of the Site. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Site or our online content.

Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some Site pages and HTML-formatted e-mail messages to, among other things, track the actions of Site users and e-mail recipients, measure the success of our marketing campaigns, and compile statistics about Site usage and response rates.

Online behavioral advertising: The use of cookies, pixel tags, web beacons, clear GIFs, or other similar technologies allows our third-party vendors to deliver advertisements about our products and services when you visit the Site or other web sites or web properties across the Internet. These vendors may place pixel tags, web beacons, clear GIFs, or similar technologies on the Site and other websites or web properties, and also place or recognize third-party cookies when you visit the Site or other sites or web properties. They may use information about your visits to the Site and other web sites or web properties to provide advertisements about goods and services that may be of interest to you.

IP Address:

Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.

Device Information:

We may collect information about your mobile device, through a unique device identifier.

How We Use and Disclose Information

We use and disclose information you provide to us as described to you at the point of collection.

We also use information from or about you:

  • To respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
  • To send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies and/or other administrative information; and
  • For our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying Site usage trends, personalizing your experience on the Site by presenting products and offers tailored to you, and increasing the effectiveness of our promotional campaigns.

We also disclose information collected through the Site:

  • To our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at http://www.investor.jnj.com/governance/sec-filings.cfm (click on the link for Form 10K, Exhibit 21, under “SEC Filings”).
    Johnson and Johnson Sıhhi Malzeme Sanayi ve Ticaret Limited Şirketi is the party responsible for the management of the jointly-used Personal Data;
  • To our third party partners to whom we offer a co-branded or co-marketed promotion;
  • To our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, orders, infrastructure assistance, IT services, customer services, e-mail and direct mail delivery services, credit card transactions, auditing services, and other services in order to enable third party service providers to provide services; and
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other assignment of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, under the following conditions, we use and disclose information collected through the Site as we believe to be necessary or appropriate: (a) as permitted by applicable law, including laws outside your country of residence; (b) to complete the legal proceedings; (c) to fulfill requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our activities or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates; and (g) to maintain our existing legal rights or to limit the potential damages we may face. We may also use and disclose information collected through the Site in other ways, with your consent.

We may also use and disclose information we collect passively as described above, under “Passive Information Collection and Use,” and for any other purpose, except where we are required to do otherwise under applicable law (for example, if we are required to treat such information as personal data). In addition, we may use and disclose information that is not classified as personal data. If we combine information that is not classified as personal data with your personal data (such as combining your name with your geographical location), we will treat the combined information as personal data as long as it is combined.

THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, this site or property on the Site does not imply endorsement of it by us.

SECURITY

We use reasonable organizational, technical, and administrative measures to protect personal data under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the CONTACTING US section below.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal data

We give you choices regarding our use and disclosure of your personal data for marketing purposes. You may opt out from:

  • Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going-forward basis, you may opt out of receiving them by e-mailing us at [email protected]. In your response to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e-mails or direct mail from us, tell us that, and provide your name and e-mail or postal address. You may also opt out of receiving marketing communications from us by visiting the Site and updating your profile. In addition, you may opt out of receiving marketing e-mails from us by following the unsubscribe instructions provided in such e-mail.
  • Our sharing of your personal data with affiliates and third-parties: If you would prefer us not to share your personal data on a going-forward basis with our affiliates and/or third-party partners for their marketing purposes, you may opt out of this sharing by by e-mailing us at [email protected]. In your response to us, please state that you no longer want us to share your personal data with our affiliates and/or third-party partners for marketing purposes, and include your name and e-mail address.

We will seek to fulfill your request(s) in reasonably soon time. Please note that if you opt out as described above, we will not be able to remove your personal data from the databases of our affiliates with which we have already shared your information (i.e. as of the date that we implement your opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

Accessing, correcting, or deleting your personal data

If you would like to review, correct, update, or delete the personal data that you have provided via the Site, please contact us by e-mailing us at [email protected]. You may opt out from receiving these. We will try to fulfill your request(s) in reasonably soon time. You may also visit the Site to update your online profile.

RETENTION PERIOD

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or to otherwise fulfill a legal obligation.

USE OF SITE BY MINORS

The Site is not suitable for individuals under the age of 15 and we do not request that these individuals to provide their personal data through the Site.

CROSS-BORDER TRANSFER

Your personal data may be stored and processed in any country where we have facilities or service providers, and by using our Site or by providing written consent to us (because of legal requirements), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal data (e.g. data related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent.

RIGHTS YOU HAVE UNDER THE PROTECTION OF PERSONAL INTERPRETATIONS NUMBER 6698

6698 SAYILI KİŞİSEL VERİLERİN KORUNMASI KANUNU ALTINDA SAHİP OLDUĞUNUZ HAKLAR

In accordance with article 11 of the Protection of Personal Data Act No. 6698:

•  Learning whether your personal data is processed;

• Requesting information about your personal data if it has been processed;

• Learning how your personal data is processed and whether it is being used appropriately for its purpose;

• Knowing the third parties to whom your personal data is transferred in or out of the country;

• Requesting that your personal data be corrected if it is incomplete or incorrectly processed;

• Requesting that your personal data be deleted or destroyed if the reasons for the processing of your personal data have been removed;

• Requesting that the above-mentioned correction, deletion or destruction in accordance with Article 7 of the Law on the Protection of Personal Data be reported to a third party to whom your personal data has been transferred;

• Objecting to the appearance of a result to your opponent through the analysis of your processed data exclusively through automated systems; and

• Claiming that your personal data has been processed in violation of the law, so that you are able to recover from it

You have rights.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Please take a look at the LAST UPDATE legend at the top of this page to see when this Privacy Policy was last revised. We reorganized and published this Privacy Policy lastly on February 11, 2016. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

CONTACTING US

Please contact us via the following addresses if you have questions, comments, concerns about this Privacy Policy or this Site’s practices related with proceedings regarding information or you want to waive your right to further communicate:

Inorder to notify us about a negative condition or unwanted effect, please contact us by phone using the number of 444 4 565 (JNJ) for notifications. If you need any medical advice or any medical emergency arises call your doctor or ask for help from the closest hospital.

If you contact us for more information on products or for reporting a product complaint, your personal data might be collected to be stored in our system. Please visit our website for detailed information: http:// jnjconsumer.com.tr /en/privacy-policy/Kisisel_Veriler_Hakkinda_Bilgilendirme_ENG.pdf

Also, you can contact us by calling 444 4 565 (JNJ) or mailing to [email protected] for your opinion.

Our post address: Johnson and Johnson Sıhhi Malzeme Sanayi ve Ticaret Limited Şirketi Ertürk Sok. Keçeli Plaza No:13 34810 Kavacık / İSTANBUL